iain brown.

Product & experience design. Twenty-five years of layouts, pixels, caffeine, and deadlines - still invited to meetings.

I help teams figure out what's worth building, and how to make it work for real people. Research when it matters, design when it helps, honesty the rest of the time.

Led projects across health, retail, finance, and government - the messy bits after the slide decks. Most recently Senior Experience Designer at WorkSafe Victoria; before that ANZ, Get Skilled Access, Telstra, and the MedView Flow workflow now used by 4,000+ pharmacies nationally.

I don't do jargon, or pretend everything's fine when it isn't. I'll tell you what's broken, why it's broken, and how to fix it. There's usually an awkward silence after I've finished talking. If you can handle that - we'll get on. Otherwise, there's always LinkedIn.

Good design is mostly invisible. The rest is just noise.
- a rule of thumb · held loosely

Currently open to senior / lead product and experience design roles. Contract, embedded, or permanent - whatever makes the work land.

Selected work · 2018 - now